Service department was great. My kickstand fell off spring broke. The service people checked you didnt have the spring or bolt in stock. I was going on an important ride that weekend. One of the other service members said wait let me check and he came with the parts I needed I was so relieved they went the extra mile for so I could make my ride GREAT JOB!!. I will NEVER!!!! Bring my bike to Bald Eagle they are horrible Ill drive the 2 hours to Vandervest